Why am I being charged a fee for gift card redemption?
Most of our transactions are free, but for some currencies and transactions, there could be a reduced service fee.
Do gift cards expire?
Gift Cards from our Marketplace follow the standard terms and conditions governing gift cards from participating brands. Most gift cards are good for at least 5 years from issuance, some never expire. Please check the specific brands’ website for ...
How can I find the gift card I want redeem?
Once you are logged in, from the Gift Card Marketplace homepage, click “see more” in section 2 and either scroll or search (upper right-hand corner). All available cards are displayed.
What do I need to redeem a gift card?
Users must have a verified Uphold account with enough BAT available to make a redemption.
Is there a processing fee to donate?
No, all standard redemption and processing fees will be waived so 100% of your contributions will go towards the featured charity/non-profit.
Can I return or exchange a gift card?
Unfortunately no, all redemptions are final.